Privacy Policy
Privacy Policy
Effective date: November 7, 2026
Corsair Golf ("Corsair Golf," "we," "us," or "our") operates the website corsairgolf.com (the "Site"). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. It applies to the Site, our ball fitting quiz, our online store, and our email and text message marketing programs.
1. Information We Collect
Information you give us directly:
- Contact information, such as your name, email address, and mobile phone number.
- Order information, such as your billing and shipping address and order details. Payments are processed by our payment providers; we do not store your full credit card number.
- Ball fitting quiz answers, such as your swing speed range, typical tee shot, typical score, how often you play, the ball you currently use, and your feel preference, along with your fitting result.
- Communications, such as messages you send to customer support and replies to our emails or texts.
Information we collect automatically:
- Device and usage information, such as IP address, browser type, device type, pages viewed, links clicked, and how you arrived at the Site.
- Cookies and similar technologies, including pixels and tags from our analytics and advertising partners, which help us understand Site traffic, measure campaigns, and show relevant ads.
- Email and text engagement, such as whether you opened an email or clicked a link.
2. How We Use Your Information
- To process and ship your orders, handle returns and refunds, and provide customer support.
- To deliver your ball fitting result and recommend products that fit your game.
- To send marketing emails and, if you opt in, marketing text messages about products, offers, and reminders.
- To operate, maintain, secure, and improve the Site.
- To measure and improve our advertising and marketing.
- To prevent fraud and comply with legal obligations.
3. Text Message (SMS) Program
If you provide your mobile number and opt in, you agree to receive recurring automated marketing text messages from Corsair Golf, such as offers, product updates, and cart reminders, at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. You may also contact us at support@corsairgolf.com. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Your Information
We do not sell your personal information for money. We share information only as described below:
- Service providers that help us run our business, such as our e-commerce platform (Shopify), our email and text messaging platform (Klaviyo), payment processors, shipping carriers, and customer support tools. They may use your information only to provide services to us.
- Advertising and analytics partners, such as Meta and Google, through cookies and pixels on the Site, to measure and deliver ads. This does not include your mobile number or text messaging consent.
- Legal and safety reasons, when required by law or to protect our rights, our customers, or others.
- Business transfers, if Corsair Golf is involved in a merger, acquisition, or sale of assets.
5. Your Choices
- Email: Click "unsubscribe" at the bottom of any marketing email.
- Text messages: Reply STOP to any message.
- Cookies: You can block or delete cookies in your browser settings. You can also limit ad personalization through your Meta and Google account settings.
- Access, correction, and deletion: You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it by emailing support@corsairgolf.com. We may need to verify your identity, and we may keep certain information when required by law (for example, order records for tax purposes).
6. Your State Privacy Rights
Depending on where you live, including California and other states with consumer privacy laws, you may have the right to know what personal information we collect, use, and disclose; to request deletion or correction; to opt out of targeted advertising or the "sharing" of personal information for cross-context behavioral advertising; and to not be discriminated against for exercising these rights. To make a request, email support@corsairgolf.com with the subject line "Privacy Request." We will respond within the time required by applicable law. You may use an authorized agent to make a request on your behalf.
7. Data Retention
We keep personal information for as long as needed to provide our products and services, maintain business and tax records, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or anonymize it.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
10. Users Outside the United States
Corsair Golf is based in the United States. If you access the Site from outside the U.S., your information will be processed and stored in the United States.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Material changes will be posted on this page.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Corsair Golf
Saratoga Springs, NY
Email: support@corsairgolf.com
